WHY ITekFED?

Ask our Partners. We bring experience and professionalism to each process in the queue. From engineering to installation, each job must pass our vigorous quality standards before we hand the job over.

CONTACT INFO

Establish project timelines, thoroughly communicate project status, coordinate shipments, schedule the needed resources, track progress and ensure project completion and acceptance.

Project Management

ITekFed’s experienced professionals will act as the single point of contact, establish project timelines, thoroughly communicate project status, coordinate shipments, schedule the needed resources, track progress and ensure project completion and acceptance. Led by a sophisticated customer relationship management system named the “Live Game Board,” ITekFed tracks your projects online from order to invoicing. Our system has a built-in scheduler that keeps the project manager working within your company’s established project timeline. The built-in intelligence of the Live Game Board keeps overhead down so we can keep your costs down.

Life Cycle of a Work Order

We are committed to quality assurance.

Estimate Once our procurement team receives your request for proposal, you are assigned a Procurement Professional. Our Procurement Professional will meet with Senior Engineers and Installation Managers to review every detail of your RFP. Your RFP will then be submitted on time, competitively priced, completed properly, with relevant milestone dates, and all required supporting documents.
Engineer After we are awarded your contract, our Engineers start to prep your work order. Inventory is pulled and assigned, and anything requiring ordering is done so adhering to milestone dates. They are in daily communication with your Procurement Professional, allowing your PP to provide information accurately, without delay.
Deliver Hours before our Installation Team arrives, all equipment will be delivered and moved to the designated staging area. Our delivery team revisits the site often to remove all empty crates and boxes, which is sometimes more than once each day. Even during the installation, your site will remain clean.
Install Our Installation Team will document every step of the process via updates to our Live Gameboard with time stamps, notes, and photos. The average work order quantifies approximately 100 quality control points we hold ourselves accountable, including milestone dates. This allows us to ensure complete customer satisfaction.
Test Testing is rigorous; it is what sets us apart from other companies. We thrive on completing work orders on time, and everything working properly when activated. Hardware, cabling, bandwidth, packet loss, power and more are tested, nothing is assumed to be working. Once testing and quality assurance has met our requirements, the work order is complete.
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